TERMS OF SERVICES
Your trusted partner for a bright tomorrow
Terms of Service for ABM Unique
1. Introduction
ABM Unique (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information.1 This Privacy Policy describes how we collect, use, and share your personal data when you use any of our services, which include Home Renovation, Interior Design, Travels, Hospitality, Food Import, and Cleaning Services.
By engaging with us or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
The personal information we collect depends on the specific service you are using. We may collect the following categories of data:
2.1. Contact and Identification Data
Name, Address, Email Address, Phone Number.
Identification documents (e.g., passport details for Travel and Hospitality services).
2.2. Service-Specific Data
| Service Category | Data Collected (Examples) |
| Home Renovation & Interior | Property blueprints, floor plans, design preferences, project budgets, and property access details. |
| Travels & Hospitality | Travel itinerary details, booking history, dietary requirements, loyalty program numbers, and payment details. |
| Food Import | Business contact details (for B2B clients), order specifications, and delivery addresses. |
| Cleaning Service | Service frequency, specific cleaning instructions, property access codes/keys (with consent), and feedback. |
2.3. Financial and Transactional Data
Payment method details (though processed securely by third-party processors), billing address, and service payment history.
2.4. Technical Data
IP address, browser type, operating system, and data collected via cookies or similar technologies when you visit our website or use our applications.2
3. How We Use Your Information
We use the information we collect for the following primary purposes:
To Provide and Manage Services: To fulfill the specific services you have requested (e.g., booking a trip, executing a renovation project, or scheduling a cleaning).
Customer Communication: To respond to your inquiries, provide customer support, and send you important service updates (e.g., project milestones, flight changes).
Billing and Payments: To process payments for services rendered and manage our accounts.
Service Improvement: To analyze service usage and client feedback to continuously improve the quality and scope of ABM Unique’s offerings.
Marketing (with Consent): To send you promotional materials, special offers, and news about our services, provided you have explicitly consented to receive them.
Legal Compliance: To comply with legal obligations, regulatory requirements, and requests from governmental authorities.
4. Sharing Your Information
We do not sell your personal data. We may share your information with third parties only in the following circumstances:
Service Providers: We share necessary data with trusted third-party contractors and vendors who perform functions on our behalf, such as:
Renovation: Subcontractors, architects, material suppliers.
Travels: Airlines, hotels, car rental agencies, and tour operators.
Financial: Payment processors and accounting services.3
Legal Requirements: When required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect the rights and safety of ABM Unique or its clients.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
Opt-Out: Opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the details provided below.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the duration of providing the service, and for satisfying any legal, accounting, or reporting requirements.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the bottom of this document. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, our practices, or your dealings with ABM Unique, please contact us:
ABM Unique
Address: Lot 6.07B, 6TH Floor, Wisma Central, Jalan Ampang, Kuala Lumpur, Malaysia.
Email: unique@abmunique.com, almamun@abmunique.com,
Phone: +6011-28796619, +6011-53540092
Last Updated: December 3, 2025