Welcome to ABM Unique! These Terms of Service (“Terms”) govern the relationship between you, the client or user, and ABM Unique (referred to herein as “ABM Unique,” “we,” “us,” or “our”) regarding the provision of our diverse range of services, including Home Renovation, Interior Design, Travels, Hospitality, Food Import, and Cleaning Services.

By engaging with us for any service, you agree to be bound by these Terms. Please read them carefully.

1. Scope of Services

ABM Unique offers the following primary service categories:

• Construction & Design: Home Renovation, Remodeling, Interior Design, and related physical construction services.

• Travel & Leisure: Travel planning, booking, and arrangement services (“Travels”) and provision of lodging, dining, or event services (“Hospitality”).

• Trade & Maintenance: Importation of food products (“Food Import”) and professional residential/commercial cleaning services (“Cleaning Service”).

The specific details, scope, pricing, and timelines for each service will be defined in a separate, formal Service Agreement, Quotation, or Contract (the “Agreement”) provided to you prior to commencement. In the event of a conflict, the terms of the specific Agreement will prevail over these general Terms.

2. General Obligations of the Client

A. Accurate Information

You agree to provide accurate, complete, and truthful information necessary for us to perform the service, including personal identification, property details, travel preferences, or cleaning requirements.

B. Payment

You are responsible for paying all agreed-upon fees, charges, and taxes as outlined in the specific Agreement. Payment terms (e.g., upfront deposits, progress payments, final balance) are non-negotiable once the Agreement is signed. Failure to make timely payments may result in the suspension or termination of services.

C. Cooperation

You agree to cooperate fully with ABM Unique personnel, providing reasonable access to premises, documents, or information required for the timely execution of the service.

3. Service-Specific Clauses

A. Construction & Design (Home Renovation, Interior)

1. Change Orders: Any changes to the agreed-upon scope, materials, or design must be requested in writing and will result in a formal Change Order detailing the adjusted price and timeline. Work on changes will not commence until the Change Order is mutually signed.

    

2. Access: You must ensure ABM Unique and its subcontractors have clear, safe, and lawful access to the work site during agreed-upon hours.

3. Warranties: ABM Unique warrants its workmanship for a period defined in the specific Agreement, typically 3-6 months, against defects arising from improper installation or construction, excluding material defects or damage caused by misuse.

B. Travel & Leisure (Travels, Hospitality)

1. Third-Party Providers: ABM Unique acts as an intermediary or agent for third-party providers (e.g., airlines, hotels, tour operators). We are not liable for the acts, errors, omissions, or delays of such third parties.

2. Cancellations/Changes: Any cancellation or modification fees for travel bookings are subject to the policies of the specific airline, hotel, or supplier. Our service fees are non-refundable once planning/booking is complete.

3. Risk: Travel involves inherent risk. You are responsible for obtaining necessary visas, passports, travel insurance, and ensuring compliance with all destination laws and health requirements.

C. Trade & Maintenance (Food Import, Cleaning Service)

1. Food Import: Our liability for imported food products is limited to compliance with agreed-upon specifications and regulatory requirements up to the point of delivery. After acceptance, quality and handling become the client’s responsibility.

2. Cleaning Service: While we take reasonable care, we are not liable for pre-existing damage or damage to incorrectly installed or fragile items. Any claim for damage caused by our staff must be reported within 24 hours of service completion.

4. Cancellation and Termination

A. Cancellation by Client

If you cancel a service after the Agreement is signed:

• Deposit: Any upfront deposits are typically non-refundable, particularly if planning, material purchasing, or booking has commenced.

• Costs Incurred: You will be liable for all costs and expenses already incurred by ABM Unique up to the date of cancellation, plus a reasonable administrative fee.

B. Termination by ABM Unique

We reserve the right to immediately terminate the Agreement and cease work if:

1. You fail to make payments when due.

2. You breach any material term of this Agreement or the specific Service Agreement.

3. We determine, in our sole discretion, that the project/service cannot be safely or lawfully completed.

5. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ABM UNIQUE’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR ANY SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

ABM Unique shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or business interruption, even if advised of the possibility of such damages.

6. Indemnification

You agree to indemnify, defend, and hold harmless ABM Unique, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney’s fees) arising out of or related to: (a) your breach of these Terms, (b) your misuse of the services, or (c) your violation of any applicable law or the rights of a third party.

7. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction, e.g., The country/state where ABM Unique is registered].

In the event of a dispute, we encourage the parties to first seek resolution through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in [Insert City/Region], in accordance with the rules of a recognized arbitration body, or, if agreed, through litigation in the competent courts of the aforementioned jurisdiction.

8. Miscellaneous

A. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

B. Entire Agreement

These Terms, together with any specific Service Agreement, constitute the entire agreement between you and ABM Unique and supersede all prior or contemporaneous communications and proposals.

C. Updates

ABM Unique reserves the right to modify these Terms at any time. We will notify you of significant changes via email or notice on our website. Continued use of our services after such notice constitutes your acceptance of the revised Terms.